FAQs
What is Hitchhyke?
Hitchhyke is a tech company with an app and website that helps people find rides to where they want to go. Users can be either riders looking for a lift or drivers willing to give one. It's key to re…
Who can be a driver, and how do they sign-up?
Everyone's welcome to apply as a driver, so long as they meet our criteria and adhere to our driver policies. We're excited to say that Hitchhyke is scheduled to launch in Jamaica in February 2024. A…
I’m seeing on your Term of Service that to become a driver, I need to have a PPV license?
Regarding our PPV red plate requirement, while it is mentioned in our terms of service and we do prioritize PPV-licensed drivers, we understand that there are experienced and reliable drivers who may…
How Do I Join the Waitlist?
If you're interested in joining the Hitchhyke waitlist, either as a Rider or a Driver, we recommend you first fill out our survey at bit.ly/hykediscount , then follow these simple steps to complete y…
What is the earning structure for drivers?
For full details on the earning structure for Hitchhyke drivers, you can go to the following knowledge articles: How Ride Earnings Are Calculated : For a high-level look at how ride earnings are calc…
What safety features will drivers benefit from? It can’t just only be about the passengers.
Drivers benefit from multiple safety features on the Hitchhyke platform. For full details on all our safety features, visit the following knowledge article: https://help.hitchhyke.us/category/qgwi1we…
Where can I download your app?
Our platform is slated to officially launch in Jamaica in February 2024, so our app isn't currently available for download. In the meantime, you can follow our Instagram page to be updated on announc…
How can I get in touch with support? I have some questions I want to ask.
At the moment, we're offering support through Instagram DMs, emails at support@hitchhyke.us , and messages via the contact form on our website. Rest assured, we're in the process of setting up a comp…
