How to rate your driver

Hitchhyke Admin Updated by Hitchhyke Admin

After each ride, you can rate your driver and give feedback. All feedback is anonymous, and it's reviewed before it's shared with drivers.

You'll see your driver's rating when you request a ride, and they can see your rider rating too.

You can rate your driver on a scale of 1 to 5 stars, with 5 being the highest. If you rate a driver 2 stars or lower, you won't be paired with them again.

Rate your driver on the 'Trip Completed' screen at the end of each ride.

What to consider when rating

Rate your driver based on your experience throughout the ride.

If you had a great ride, you should rate your driver 5 stars.

When you rate a driver, it lets us know how that driver is doing. All riders and drivers should follow our community guidelines.

Price concerns

If you have a question about the price of a ride, don't leave it in your driver feedback. Those ratings let us know if your driver did a good job.

You can submit questions about pricing in the 'Report An Issue' option on your trip.

How did we do?

How to share ride info

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