Taking Rides
Ride Issues
How to request a ride
Riders can request rides through the Hitchhyke app. Requesting rides in the app. Once you’ve downloaded the Hitchhyke app and created an account: Tap ‘Where are you going’ and enter your drop-off loc…
How to estimate the cost of a Hitchhyke ride
Our goal is to connect you with best-in-class service at an affordable price when and where you need it. To achieve this goal, Hitchhyke shows you fare estimates before you request a ride, so you kno…
How to share ride info
On your way to meet a friend? After requesting a ride, tap share shield icon to send them a text with an in-app link to your current route and location. If a friend sends you their ETA, you'll be abl…
How to rate your driver
After each ride, you can rate your driver and give feedback. All feedback is anonymous, and it's reviewed before it's shared with drivers. You'll see your driver's rating when you request a ride, and…
